Cars and Customer Service: Beware the Gecko
This winter I drove across country. Speed limits on these super highways are 75 miles per hour. Along the shoulder, highways are littered with shreds of big rig tires, blow-outs collect like giant snails. After I had crossed the border between Arizona and California, I started to relax. After all, I was getting closer to […]
Customer Service
Emails of online surveys: Geico, Kaiser, AT&T. A database addition on a scale of one to five. But I need customer service to tell me everything will be all right after a fender bender on the freeway one exit before my own get-away, before everything piled up on me broken: the desk, doors, sink disposal, […]